Thank you for choosing us to help make your Thanksgiving celebration special! We’re excited to serve you and want your order pickup to be as smooth as mashed potatoes with gravy. Please review the following information for both Wednesday and Thursday pickups, along with answers to common questions.

 

Pickup Overview

• Thank you for choosing us to help with your Thanksgiving feast! Here’s everything you need to know for smooth order pickups on Wednesday and Thursday.

• Pickup Overview

• Wednesday, November 27 (Pie-Only Orders):

  • Pies-only orders can be picked up Wednesday from 1 PM to 8 PM.

  • No reservation is needed, and picking up Wednesday helps reduce Thursday wait times.

• Thursday, November 28 (All Orders):

  • Reserved times: Please arrive at your assigned time.

  • No reserved time: Plan to arrive between 9:15 AM and 11:00 AM. It gets very busy closer to noon.

• Thursday Pickup Process

• Where to Go:

  • Orders will be distributed in the front entry walkway between the restaurant and bar.

• Follow signs to these lines:

  • Turkey meal pickups

  • Pie-only pickups (if not picked up Wednesday)

  • Mixed orders (meals + pies)

• Check-In and Waitlist:

  • We’ll confirm your order when you arrive.

  • If it’s ready, we’ll hand it over.If there’s a wait, we’ll add your cell to our waitlist program and text you when your order is ready.

• Timing Expectations:

  • Pie-only orders are faster.

  • Turkey meals and mixed orders may take more time.

• Your Food Details

• Ready-to-Eat: All food is warm and ready to eat upon pickup.

  • Reheating Instructions: Provided with your order.

  • Aluminum pans: Oven-safe only.

  • Black plastic containers: Microwave-safe.

• Tipping

  • Thank you to those who included tips in their online orders—they’ll be shared with the team. A tip jar will also be available on pickup day for additional contributions. Your generosity is truly appreciated!

• Final Note

  • Thanksgiving is busy, but we’re here to make it easier. We appreciate your patience as we work to get everyone served and home in time for the holiday.

• Frequently Asked Questions (FAQ)

• 1. How do I know when to pick up my order?

  • Reserved time: Arrive at your scheduled time.

  • No reserved time: Plan to arrive between 9:15 AM and 11:00 AM.

• 2. When is the best time to arrive?

  • Earlier is better to avoid crowds. Expect some wait time.

• 3. Are you open for breakfast dine-in on Thanksgiving Day?

  • Yes! Check in at the pickup line before seating, and we’ll bring your order to your table.

• 4. Can someone help me carry my order to the car?

  • Yes, we’re happy to assist.

• 5. Is this pickup dog-friendly if we walk there?

  • Furry friends are welcome if they’re behaved and stay outside.

• 6. What if I can’t make it by noon?

  • Contact us immediately or arrange for someone else to pick up your order.

• 7. Do I need to show a receipt or confirmation?

  • It’s helpful but not required. Showing it on your phone or printed speeds things up.

• 8. Can someone else pick up my order?

  • Yes, just make sure they know the name on the order and bring a receipt or confirmation.

• 9. What if something is missing from my order?

  • Contact us at 925-449-1499 or return to the pickup area. We’ll be available until about 12:30–1:00 PM to resolve issues.

• 10. What do I do if the turkey gets dry during reheating?

  • Avoid microwaving or high heat. Reheat in the oven or air fryer, or dip slices into warm turkey broth (not provided) before serving.

• 11. I ordered a whole turkey. Will it be carved?

  • No, whole turkeys are not carved. Watch a quick YouTube video for simple carving tips!

• 12. What are your hours on Thanksgiving Day?

  • We close at noon, so all orders must be picked up by then.

• 13. Do you have Black Friday or Cyber Monday deals?

  • Yes! Buy a $100 gift card on Friday or Monday and receive a $20 bonus gift card.